Frequent authorization problems

Errors "an error occurred", "no Internet connection", "CSRF token missing or incorrect", or others.
1. Check if the web version of Instagram is working. Try to log in through the browser of your mobile phone in INCOGNITO MODE. In normal mode, the browser may store cookies that affect the purity of the experiment.
2. Try to click the gear button in Story Viewer on the authorization page and change the User agent.
3. If you are using a VPN, then most likely the problem is in it. If Instagram does not work in your country without a VPN, then try changing locations or look for another VPN until you log in.
4. Connect to another Wi-Fi or mobile network.
5. Try connecting to a VPN located in another country. This is the last method you should try. But it solves the problem most of the time if you find a VPN that Instagram likes.


Logout in the official Instagram application after authorization in Story Viewer, and vice versa.
Users who encountered a similar error wrote that when authorizing on Instagram through a mobile phone browser, they also logged out in other applications. This means that the problem is not with Story Viewer, but with Instagram. Users also wrote that after a while the error disappeared.


Wrong username or password, but I'm entering everything correctly!
Authorization in Story Viewer is just an open official Instagram page in web view. Instagram checks the username and password. Try to log in to Instagram through a browser. Will it work? Probably not. Therefore, on the authorization page, click on the "Forgot your password?" button.


Tips didn't help?
Please report a bug in the application menu to us. We will try to help you.